Privacy Policy
This Privacy Policy explains how Doxa, LLC d/b/a Silverback Web ("we," "us," or "our"), collects, uses and protects your information when you visit getthegorilla.com, book a call, fill out a form, or receive emails or text messages from us.
Information we collect
- Information you give us: your name, business name, email address, phone number, website address and anything you write in a form or when you book a call.
- Public business information: details about your business that are publicly available, such as your website, Google Business Profile and search rankings, which we use to prepare a review of your online presence.
- Usage information: basic data collected automatically when you use our site, such as browser type, pages visited and the date and time of your visit, collected through cookies and similar technologies.
How we use your information
- To schedule and hold the calls you book, and to send confirmations and reminders.
- To respond to your questions and provide the services you request.
- To send you text messages and emails you have agreed to receive, as described below.
- To improve our website and services.
- To meet legal obligations.
Text messaging (SMS)
If you give us your mobile number and check the consent box on our forms, we may send you text messages about your appointments, your questions, our services and, if you separately agree, marketing messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help. See our Terms & Conditions for full SMS program details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell, rent or trade your personal information. We share information only with service providers who help us run our business, such as our scheduling, customer relationship management, email and text messaging platforms, and only so they can provide those services to us. These providers are required to keep your information confidential. We may also disclose information if required by law. Text messaging opt-in data and consent are never shared with third parties, as stated above.
Cookies
Our site uses cookies to keep it working and to understand how visitors use it. You can turn off cookies in your browser settings; some parts of the site may not work as well without them.
Data security and retention
We use reasonable administrative and technical safeguards to protect your information. We keep it only as long as needed for the purposes described here, or as required by law. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your choices
- Reply STOP to any text message to stop receiving texts.
- Click "unsubscribe" in any email to stop receiving marketing emails.
- Contact us to ask what information we hold about you, or to correct or delete it.
Children's privacy
Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "last updated" date above shows when it was last changed.
Contact us
Doxa, LLC d/b/a Silverback Web
5377 State Hwy. N, Suite 325, Cottleville, MO 63304
Phone: (636) 317-0814
Email: [email protected]